Refund & Cancellation Policy

Last updated: August 13, 2026

1. 30-day money-back guarantee

We want you to be happy with Fubit. If for any reason you are not satisfied with the Service, you may request a full refund within 30 days of your purchase, with no questions asked. This 30-day guarantee is the standard recommended by our payment processor, Paddle.com.

2. How to request a refund

1. Write to us at support@fubit.co including the email address of your account and the reason for your request.
2. You may also request the refund directly through Paddle.com, which is the Merchant of Record that processes payments.
3. We will process your request as soon as possible. Refunds are issued through the original payment method and may take a few days to appear depending on your bank.

3. Subscription cancellation

You can cancel your subscription at any time. Cancellation takes effect at the end of the current billing period and you will not be charged again. After cancellation, you will keep access to the Service until the end of the period you have already paid for.

4. Exceptions

We may refuse a refund if we detect fraudulent use, abuse of this guarantee (for example, repeated refund requests) or a breach of our Terms & Conditions. Requests made after 30 days are evaluated on a discretionary, case-by-case basis.

5. Chargebacks

If you initiate a chargeback with your bank instead of requesting a refund through Fubit or Paddle, we will assess the case in accordance with this policy and Paddle's procedures.

6. Contact

For any questions about refunds or cancellations, contact us at support@fubit.co.